Terms of service

OVERVIEW

Welcome to YOFUN. The terms “we,” “us,” and “our” refer to YOFUN and the legal business entity operating this online store.

YOFUN operates this website and online store, including all related information, content, features, tools, products, and services offered through the website in order to provide customers with a curated shopping experience collectively referred to as the “Services.”

Our store is hosted and powered by Shopify, which provides the ecommerce platform that enables us to offer the Services to you.

These Terms of Service, together with any policies referenced in them, describe your rights and responsibilities when you access, browse, interact with, or purchase from our Services.

Please read these Terms carefully. They contain important information regarding your legal rights, product purchases, warranty disclaimers, and limitations of liability.

By accessing or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree with these Terms or our Privacy Policy, you should not access or use the Services.

SECTION 1 — ACCESS AND ACCOUNT

By using the Services, you represent that you are at least the age of majority in your state, province, or country of residence, or that you have the permission of a parent or legal guardian where required.

You may be asked to provide information such as your name, email address, billing information, payment information, and shipping address when accessing the Services or placing an order.

You represent and warrant that all information you provide is accurate, current, and complete and that you have the right to provide that information.

You are responsible for maintaining the confidentiality and security of your account credentials and for all activity conducted through your account.

You may not transfer, sell, assign, or license your account to another person without our prior written consent.

We reserve the right to refuse service, suspend accounts, or cancel orders where we reasonably suspect fraud, unauthorized activity, misuse of the Services, or a violation of these Terms.

SECTION 2 — OUR PRODUCTS

We make reasonable efforts to display and describe our products accurately. However, product colors and appearance may vary slightly depending on your screen, device settings, lighting conditions, photography, and production materials.

Because many YOFUN products feature printed Oxford fabric, textile linings, and assembled components, minor variations may occur in:

  • Color and tone
  • Fabric texture
  • Print positioning
  • Pattern placement
  • Interior lining appearance
  • Stitching and assembly
  • Hardware finish
  • Product dimensions

These minor variations are normal and do not necessarily constitute defects.

Product measurements are approximate and may be subject to minor manufacturing or manual-measurement differences. Unless otherwise stated, product height is measured with the carrying handle folded down.

YOFUN combination-lock cases are designed to provide basic privacy, organization, and everyday storage. They are not certified safes, fireproof containers, waterproof containers, theft-proof security products, or high-security locking devices.

Customers are responsible for setting, recording, and remembering their combination codes and for following the lock instructions provided with the product.

We are not responsible for damage, loss, inability to open a product, or unauthorized access resulting from:

  • A forgotten combination
  • Incorrect lock operation
  • Forced entry
  • Misuse
  • Accidental damage
  • Unauthorized modification
  • Failure to follow the product instructions

This limitation does not apply where liability cannot legally be excluded.

All product descriptions, specifications, images, materials, prices, and availability are subject to change without notice.

We reserve the right to discontinue a product or limit the quantity available to any customer, geographic region, or jurisdiction where reasonably necessary.

SECTION 3 — ORDERS

When you place an order, you are making an offer to purchase the selected products under these Terms.

Your order is not accepted until we confirm acceptance and successfully process or authorize your payment.

We reserve the right to accept, reject, limit, or cancel an order for reasons including:

  • Product unavailability
  • Pricing or product-description errors
  • Suspected fraud
  • Payment authorization failure
  • Shipping restrictions
  • Unusually large order quantities
  • Violation of these Terms

If we cancel an order after payment has been collected, we will issue an appropriate refund to the original payment method.

Please review your product selection, size, quantity, color, shipping address, and payment details carefully before submitting your order.

You may request an order cancellation by contacting us as soon as possible. However, we cannot guarantee that an order can be changed or canceled after it has entered processing or fulfillment.

Your purchase is also subject to our Refund Policy and Shipping Policy as published on this website.

SECTION 4 — PRICES, PROMOTIONS, AND BILLING

Product prices, discounts, promotional offers, and availability may change without notice.

The price charged will be the price displayed at the time your order is submitted, subject to correction of obvious pricing or technical errors.

Unless expressly stated otherwise, displayed prices may not include:

  • Sales tax
  • Value-added tax
  • Customs duties
  • Import taxes
  • Brokerage fees
  • Local handling charges
  • Other government-imposed fees

Applicable taxes may be calculated and displayed during checkout.

International customers are responsible for customs duties, import taxes, and local fees imposed by the destination country unless expressly stated otherwise at checkout.

Promotional codes and discounts:

  • Must be used before their stated expiration date
  • May be limited to selected products or customers
  • May not be combined unless expressly permitted
  • Have no cash value
  • May be withdrawn where fraud, misuse, or technical error is identified

You agree to provide current, complete, and accurate billing, payment, and account information.

You represent that you are authorized to use the payment method provided and that all charges incurred through that payment method will be honored.

SECTION 5 — SHIPPING AND DELIVERY

Processing and delivery times displayed on our website are estimates and are not guaranteed.

Delivery may be affected by circumstances outside our reasonable control, including:

  • Carrier delays
  • Customs processing
  • Severe weather
  • Public holidays
  • Transportation disruptions
  • Incorrect or incomplete addresses
  • Remote delivery locations
  • Government restrictions
  • Events of force majeure

Customers are responsible for providing a complete and accurate delivery address.

Please contact us as soon as possible if you notice an address error. We cannot guarantee that an address can be changed after an order has entered fulfillment.

If we are unable to ship an order within the timeframe stated at the time of purchase, we will notify you and provide the options required under applicable law, which may include agreeing to a revised shipping date or canceling the unshipped order for a refund.

If tracking information indicates that a parcel has been delivered but you cannot locate it, please:

  1. Check the delivery location and surrounding area.
  2. Ask household members, neighbors, reception staff, or building management.
  3. Contact the shipping carrier.
  4. Contact us with your order number and tracking information.

If an order is significantly delayed, lost in transit, or arrives damaged, contact us at support@yofunlab.com.

For damaged products, we may request photographs of:

  • The outer shipping package
  • The shipping label
  • The damaged product
  • The internal packaging
  • Any visible damage to the parcel

Claims will be reviewed in accordance with our Shipping Policy and Refund Policy.

SECTION 6 — RETURNS AND REFUNDS

Returns, exchanges, cancellations, damaged-item claims, and refunds are governed by our Refund Policy as published on this website.

Products must meet the eligibility requirements stated in the Refund Policy.

Unless required otherwise by law, returned products may need to be:

  • Unused
  • Unmodified
  • In their original condition
  • Returned with the original packaging and accessories
  • Accompanied by proof of purchase

Products damaged through misuse, unauthorized modification, accidental damage, improper lock operation, or normal wear may not qualify for a refund or replacement.

Nothing in these Terms limits any mandatory consumer rights that apply in your jurisdiction.

SECTION 7 — INTELLECTUAL PROPERTY

The Services and their contents, including text, branding, logos, graphics, product names, product designs, photographs, videos, audio, page layouts, software, and other materials, are owned by or licensed to YOFUN and are protected by applicable intellectual-property laws.

You may access and use the Services only for personal and non-commercial purposes.

Without our prior written permission, you may not:

  • Copy or reproduce website content
  • Republish product images
  • Modify or create derivative works from our content
  • Sell or commercially exploit our content
  • Download and reuse product graphics
  • Use YOFUN branding or logos
  • Scrape, extract, or systematically collect website data
  • Present YOFUN content as your own

The YOFUN name, logos, product names, designs, slogans, and other identifying elements may be trademarks or trade dress belonging to YOFUN or its licensors.

Nothing in these Terms grants you ownership of or a license to any YOFUN intellectual property except the limited right to access the Services for personal use.

All rights not expressly granted are reserved.

SECTION 8 — OPTIONAL THIRD-PARTY TOOLS

We may provide access to tools, applications, payment services, social-media features, or other services offered by third parties.

We do not necessarily monitor or control these third-party tools.

Access to third-party tools is provided on an “as is” and “as available” basis without warranties, representations, or endorsement by YOFUN.

Your use of third-party tools is at your own discretion and risk. You are responsible for reviewing and accepting the terms and privacy practices of the relevant third-party provider.

We may introduce new tools, resources, or features in the future. Such features will form part of the Services and will be subject to these Terms.

SECTION 9 — THIRD-PARTY LINKS

The Services may contain links to websites, services, or content operated by third parties.

We are not responsible for reviewing or verifying the accuracy, security, availability, or content of third-party websites.

Accessing a third-party website is at your own risk.

We are not responsible for any harm, loss, or damage resulting from:

  • Third-party website content
  • Third-party products or services
  • Transactions conducted with third parties
  • Third-party privacy or security practices
  • Reliance on information provided by third parties

Questions or complaints concerning third-party products or services should be directed to the relevant third party.

SECTION 10 — RELATIONSHIP WITH SHOPIFY

YOFUN is powered by Shopify, which provides the ecommerce platform that enables us to offer the Services.

However, all purchases made through our store are transactions directly between you and the legal business entity operating YOFUN.

Shopify is not the seller of YOFUN products and is not responsible for:

  • Product quality
  • Product descriptions
  • Order fulfillment
  • Shipping
  • Returns
  • Refunds
  • Customer support
  • Loss or damage related to a YOFUN purchase

To the fullest extent permitted by law, you release Shopify and its affiliates from claims arising directly from purchases and transactions conducted with YOFUN.

SECTION 11 — PRIVACY

Personal information collected through the Services is handled in accordance with our Privacy Policy.

Because our store is hosted by Shopify, Shopify may collect and process information relating to your access to and use of the Services to operate, secure, and improve its platform.

Information may also be shared with service providers involved in:

  • Payment processing
  • Order fulfillment
  • Shipping
  • Website analytics
  • Fraud prevention
  • Marketing, where permitted
  • Customer service

Information may be processed in countries other than your country of residence, subject to applicable privacy laws and safeguards.

Please review our Privacy Policy for more information about how personal information is collected, used, stored, and shared.

SECTION 12 — FEEDBACK, REVIEWS, AND SUBMISSIONS

If you submit reviews, photographs, videos, suggestions, ideas, comments, or other content to us, collectively referred to as “Feedback,” you grant YOFUN a worldwide, non-exclusive, royalty-free, transferable, and sublicensable license to use, reproduce, modify, publish, translate, distribute, and display that Feedback for purposes including:

  • Operating the Services
  • Improving our products
  • Customer support
  • Advertising
  • Social-media content
  • Promotional materials
  • Product-development research

You represent that:

  • You own or control the necessary rights to the Feedback.
  • The Feedback is accurate and not misleading.
  • The Feedback does not violate another person’s rights.
  • Any incentive or compensation related to the Feedback has been disclosed.
  • The Feedback does not contain unlawful or harmful material.

We are not obligated to keep Feedback confidential, pay compensation for Feedback, publish Feedback, or respond to Feedback.

We may remove or edit Feedback that we reasonably believe is unlawful, misleading, offensive, fraudulent, abusive, or infringing.

SECTION 13 — ERRORS, INACCURACIES, AND OMISSIONS

The Services may occasionally contain errors, inaccuracies, or omissions relating to:

  • Product descriptions
  • Product dimensions
  • Images
  • Pricing
  • Discounts
  • Availability
  • Shipping charges
  • Delivery estimates
  • Promotional offers

We reserve the right to correct errors, update information, or cancel affected orders at any time, including after an order has been submitted.

If an order is canceled because of a pricing or information error after payment has been collected, we will issue an appropriate refund.

SECTION 14 — PROHIBITED USES

You may use the Services only for lawful purposes.

You may not use the Services to:

  • Violate applicable laws or regulations
  • Infringe intellectual-property rights
  • Submit false or misleading information
  • Impersonate another person or entity
  • Harass, threaten, abuse, or harm another person
  • Distribute spam or unauthorized advertising
  • Upload viruses, malware, or harmful code
  • Interfere with website security or operation
  • Attempt unauthorized access to accounts or systems
  • Collect another person’s personal information without authorization
  • Scrape, crawl, extract, or copy website content without permission
  • Circumvent security, access restrictions, or fraud-prevention systems
  • Conduct fraudulent payment activity
  • Resell or exploit any portion of the Services without authorization

We may suspend or terminate access to the Services if we reasonably believe these Terms have been violated.

SECTION 15 — TERMINATION

We may suspend or terminate your access to all or part of the Services where:

  • You violate these Terms
  • Fraudulent or unlawful activity is suspected
  • Payment obligations remain unpaid
  • Continued access may harm YOFUN, Shopify, customers, or third parties
  • Termination is otherwise reasonably necessary to protect the Services

Termination does not affect obligations or liabilities that arose before termination.

Sections relating to intellectual property, feedback, warranties, liability, indemnification, governing law, and other provisions intended to survive will remain effective after termination.

SECTION 16 — DISCLAIMER OF WARRANTIES

To the fullest extent permitted by applicable law, the Services and products offered through the Services are provided on an “as is” and “as available” basis.

Except where expressly stated or legally required, we do not make representations or warranties that:

  • The Services will always be uninterrupted
  • The Services will always be secure or error-free
  • Website information will always be complete or current
  • Products will meet every individual expectation
  • Minor color, texture, pattern, or measurement variations will not occur
  • Combination locks will prevent theft or unauthorized access

Nothing in these Terms excludes warranties, guarantees, remedies, or consumer rights that cannot legally be excluded.

Some jurisdictions do not permit limitations on implied warranties, so some limitations in this section may not apply to you.

SECTION 17 — LIMITATION OF LIABILITY

To the fullest extent permitted by applicable law, YOFUN and its owners, directors, officers, employees, affiliates, agents, contractors, licensors, and service providers will not be liable for indirect, incidental, special, punitive, exemplary, or consequential damages arising from or connected with:

  • Your use of the Services
  • Your inability to use the Services
  • A product purchased through the Services
  • Loss of data
  • Loss of profits or revenue
  • Loss of savings
  • Business interruption
  • Replacement costs
  • Unauthorized access to a combination-lock case
  • A forgotten or incorrectly set combination code
  • Errors or omissions in website content

Where liability cannot legally be excluded, our aggregate liability will be limited to the amount you paid for the product or order giving rise to the claim, except where a greater remedy is required by law.

Nothing in these Terms excludes or limits liability for fraud, willful misconduct, gross negligence, personal injury, or any other liability that cannot legally be limited.

SECTION 18 — INDEMNIFICATION

To the extent permitted by law, you agree to indemnify and hold harmless YOFUN, Shopify, and their respective affiliates, owners, directors, officers, employees, agents, contractors, licensors, and service providers from third-party claims, losses, liabilities, damages, and reasonable legal expenses arising from:

  • Your violation of these Terms
  • Your violation of applicable law
  • Your infringement of another person’s rights
  • Your unlawful or unauthorized use of the Services
  • Content or Feedback submitted by you

We will provide reasonable notice of an indemnifiable claim where practicable.

You agree to reasonably cooperate in the defense of such a claim.

SECTION 19 — SEVERABILITY

If any provision of these Terms is determined to be unlawful, invalid, or unenforceable, that provision will be enforced to the maximum extent permitted by law.

The unenforceable portion will be treated as severed, and the remaining provisions will continue in full force and effect.

SECTION 20 — WAIVER AND ENTIRE AGREEMENT

Our failure to exercise or enforce any right under these Terms does not constitute a waiver of that right.

These Terms, together with the policies and rules published on our website, constitute the entire agreement between you and YOFUN regarding your use of the Services.

They replace prior or contemporaneous communications, proposals, or agreements relating to the same subject matter.

SECTION 21 — ASSIGNMENT

You may not transfer, assign, or delegate your rights or obligations under these Terms without our prior written consent.

We may transfer or assign our rights and obligations in connection with a business restructuring, merger, acquisition, sale, transfer of assets, or change in the entity operating YOFUN, subject to applicable law.

SECTION 22 — CONSUMER RIGHTS

Nothing in these Terms limits any mandatory consumer-protection rights available to you under the laws applicable in your place of residence.

If any provision of these Terms conflicts with mandatory consumer law, the applicable mandatory consumer-law provision will prevail.

SECTION 23 — CHANGES TO THESE TERMS

You may review the current version of these Terms at any time on this page.

We reserve the right to update, modify, or replace these Terms by publishing a revised version on our website.

Where required by applicable law, we will provide notice of material changes.

Changes will take effect on the date stated in the updated Terms.

Your continued use of the Services after changes become effective constitutes acceptance of the revised Terms, except where additional consent is legally required.

SECTION 24 — CONTACT INFORMATION

Questions about these Terms of Service may be sent to:

Email: support@yofunlab.com