Politique d’expédition

Shipping Policy

We currently offer free worldwide shipping to selected countries and regions.

Processing Time

Orders are usually processed within 2–5 business days after payment confirmation.

During peak seasons, product launches, or high order volume periods, processing may take slightly longer.

Estimated Delivery Time

Estimated delivery time is 10–20 business days after order confirmation, depending on the destination country, customs clearance, and local delivery conditions.

Shipping Fee

We currently offer Free Worldwide Shipping for eligible countries and regions.

Tracking Information

Once your order has been shipped, you will receive a tracking number by email.

Please allow 24–72 hours for tracking information to update after the package has been handed over to the carrier.

Customs and Import Taxes

International orders may be subject to customs duties, import taxes, VAT, or other local fees depending on the destination country or region.

These charges are the responsibility of the customer and are not included in the product price or shipping fee.

Shipping Delays

Delivery times are estimates and may be affected by customs clearance, local postal delays, weather conditions, holidays, or other factors beyond our control.

If your order is significantly delayed, please contact us and we will help check the shipment status.

Incorrect Shipping Information

Please make sure your shipping address is complete and accurate before placing your order.

We are not responsible for delays or failed deliveries caused by incorrect or incomplete shipping information provided by the customer.

Lost or Damaged Packages

If your package appears to be lost or arrives damaged, please contact us within 7 days of delivery or the expected delivery date.

Please include your order number and clear photos if the item or package is damaged.

Contact

If you have any questions about shipping, please contact us at:

support@yofunlab.com